CUSTOMER SERVICE IN GASTRONOMY QUALIFICATION T.15.3 WORKBOOK REA-WSiP

The "Customer Service in Gastronomy" workbook is the perfect tool for students who want to expand their knowledge and skills in the field of guest service in gastronomic establishments. This publication, correlated with the "Gastronomic Services" textbook, is an excellent complement to the teaching material and helps to systematize the knowledge necessary to obtain the T.15 qualification (Planning and performing gastronomic services).

• Systematization of knowledge: The exercises help to consolidate and organize knowledge in the field of guest service.
• Practical skills: Practical tasks allow you to develop the skills necessary to work in gastronomy.
• Preparation for exams: The workbook is an excellent preparation for vocational exams.
• Wide range of topics: The exercises cover various topics related to guest service, from planning to service delivery.
• Support for the textbook: The publication is correlated with the "Gastronomic Services" textbook, which makes learning easier.
• WSiP Publishing House: Guarantee of high quality and compliance with the curriculum.

The workbook covers a wide range of topics, such as the operation of gastronomic establishments, marketing and planning of gastronomic services, promotion of gastronomic services, costs of gastronomic services, equipment for guest service, preparation of employees and the hall for guest service, welcoming guests in the restaurant, methods of guest service, planning and organizing occasional receptions, planning and organizing training courses, conferences and catering events, planning and organizing diplomatic receptions, as well as the rules of health and safety at work in gastronomic establishments.

This publication is especially recommended for students of gastronomy schools, students of gastronomy-related fields and people working in the industry who want to improve their qualifications. The workbook is also a valuable source of knowledge for teachers and instructors who are looking for teaching materials for conducting classes.

The "Customer Service in Gastronomy" workbook was published by Wydawnictwa Szkolne i Pedagogiczne (WSiP), a renowned publisher of textbooks and educational materials. WSiP has been supporting the development of education in Poland for years, offering high-quality publications that comply with the applicable curricula. The workbook was developed by experienced specialists in the field of gastronomy and education, which guarantees its high substantive and practical value. The publication has 408 pages, a format of 20.5x28.5 cm and a paperback cover.