HOW TO EFFECTIVELY COMMUNICATE WITH PATIENTS AND THEIR FAMILIES

The book "How to effectively communicate with patients and their families" is a practical guide for family doctors and medical students that facilitates establishing and maintaining contact with the patient. The publication helps to understand the expectations and concerns of patients related to the disease, offering models of medical consultations and guidelines for communication in difficult situations.

• Practical information to facilitate contact with the patient
• Models of medical consultations
• Communication in difficult and crisis situations
• Talking to a child as a patient
• Rules for providing information in emergency situations
• Conflict resolution in the doctor-patient relationship
• Good relationship with the patient enables accurate diagnosis

The book describes in detail the course of the medical visit, communicating with the patient in difficult situations, and dealing with unexplained symptoms (MUS). It also addresses the topic of a child as a patient, discussing building trust and dealing with a harmed child. In addition, the publication contains rules for providing information in emergency situations and life threats, which is crucial in the work of a doctor.

A good relationship with the patient is the basis for accurate diagnosis and effective treatment. Thanks to this book, doctors can better understand patients and communicate with them more effectively, which translates into better treatment results and greater patient satisfaction. The book is an excellent supplement to training for healthcare workers, especially those dealing with working with difficult patients and resolving conflicts in the doctor-patient relationship.

The PZWL publication is a compendium of knowledge based on the long-term experience of authors, specialists in the field of family medicine and interpersonal communication. It contains numerous examples from medical practice, case studies and practical tips that can be immediately applied in daily work. As a result, the book is not only a theoretical study, but above all a practical tool that really affects the improvement of the quality of medical care and relationships with patients.

Technical data:

Publisher: PZWL, Year of publication: 2014, Number of pages: 176, Binding: paperback, Format: 144x205 mm. The book is an excellent source of knowledge for doctors, medical students and all those interested in the topic of communication in medicine.